Technical Support Engineer
Swayable(12 days ago)
About this role
Swayable is hiring a Technical Support Engineer to serve as the first line of technical support for internal teams, streamlining technical operations and reducing ticket resolution times. The role partners with Client Research Services, Engineering, and Product to improve internal tools, processes, and scalability of service delivery.
Required Skills
- Technical Support
- Troubleshooting
- Documentation
- Automation
- MongoDB
- Python
- Collaboration
- Problem Solving
- Access Management
- System Design
About Swayable
swayable.comSwayable is a data-driven persuasion testing platform that helps organizations measure and optimize how messaging changes beliefs and behavior. It runs rapid randomized experiments and uses statistical models and machine learning to predict which ads, messages, and creative elements will move target audiences, delivering actionable insights for creative optimization. Customers include political campaigns, advocacy groups, and brands that need to scale persuasive content across channels. The platform emphasizes speed, causal measurement, and real-world impact.