Technical Support Engineer

Kaseya Careers(5 days ago)

Bangalore, IndiaOnsiteFull TimeJunior$59,387 - $79,926 (estimated)Customer Support

About this role

Kaseya is hiring a Technical Support Engineer – L1 to join its global support team in Bangalore. The role focuses on providing technical assistance to Kaseya customers via chat, phone, and tickets to ensure system availability and customer satisfaction. The position supports IT infrastructure and security management solutions across Kaseya’s cloud and on‑premises products.

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Required Skills

Windows
macOS
Networking
VLAN
TCP/IP
DNS
DHCP
SSL/TLS
Active Directory
Patch Management

+6 more

Qualifications

CompTIA A+
CompTIA Network+
CompTIA Server+
CompTIA Security+
MCP
MCTS
MCIT
CCNA

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.