Technical Support Engineer

Kaseya Careers(5 days ago)

Bangalore, IndiaOnsiteFull TimeMedior$77,330 - $104,659 (estimated)Technical Support

About this role

A Technical Support Engineer – L1 at Kaseya is a frontline support role within the company's IT products organization, based in Bengaluru. This full-time, onsite position supports Kaseya’s managed IT solutions and participates in 24/7 rotational shifts.

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Required Skills

Windows
macOS
Linux
Network Troubleshooting
OSI Model
VLAN
TCP/IP
DNS
DHCP
SSL/TLS

+9 more

Qualifications

CompTIA A+
CompTIA Network+
CompTIA Server+
CompTIA Security+
MCP
MCTS
MCIT
CCNA

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.