Technical Support Engineer
Kaseya Careers(4 days ago)
About this role
A Technical Support Engineer – L1 at Kaseya is an entry-level, customer-facing engineer supporting Kaseya’s IT infrastructure and security management products. Based in Bangalore, the role contributes to delivering high-quality technical support to customers and upholding service excellence standards.
Required Skills
- Windows
- macOS
- Networking
- OSI Model
- VLAN
- NAT
- TCP/IP
- DNS
- DHCP
- HTTP/HTTPS
+12 more
Qualifications
- CompTIA A+
- CompTIA Network+
- CompTIA Server+
- CompTIA Security+
- MCP
- MCTS
- MCIT
- CCNA
About Kaseya Careers
kaseya.comKaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.