Technical Support Engineer

Sigma Computing(2 days ago)

New York City, NYOnsiteFull TimeMedior$90,000 - $125,000Technical Support Engineering

About this role

A Technical Support Engineer at Sigma is a member of the Technical Support Engineering team supporting a rapidly growing, global user base of the Sigma AI apps and analytics platform. The role centers on ensuring customers succeed with Sigma by working alongside Product, Engineering, and Go-to-Market teams and contributing to the continuous improvement of the product and support operations.

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Required Skills

SQL
Data Modeling
Troubleshooting
Data Visualization
Customer Support
Performance Tuning
Cloud Platforms
Collaboration
On-Call

Qualifications

Bachelor's Degree in Computer Science, Information Systems, or related field

About Sigma Computing

sigmacomputing.com

Sigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.