assima

Technical Support Engineer

assima(9 months ago)

IndonesiaOnsiteFull TimeJunior$71,051 - $94,841 (estimated)Engineering
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About this role

A Technical Support Engineer provides technical assistance to customers, troubleshooting issues related to internet services and products. They play a vital role in ensuring customer satisfaction by resolving technical problems efficiently.

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Required Skills

  • Troubleshooting
  • Customer Support
  • Networking
  • Technical Support
  • Problem Solving

Assima offers a systems training platform with hyper-realistic training simulations to accelerate digital adoption and reduce training costs for enterprises. The platform enables employees to practice real workflows in safe, controlled environments, helping them learn faster and with fewer errors. By boosting user proficiency and reducing support needs, Assima supports faster software deployments and stronger ROI on digital transformation. Designed for enterprise-scale adoption, it helps organizations across industries improve training effectiveness and change management.

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