Technical Support Engineer

Verkada(3 days ago)

United States, San Mateo, CAOnsiteFull TimeJunior$96,000 - $108,000Technical Support

About this role

Verkada is seeking Technical Support Engineers to assist enterprise customers with their cloud-managed security products. The role involves troubleshooting, customer education, collaboration with engineering teams, and helping improve products through feedback and documentation. It is a full-time on-site position based in San Mateo, supporting Verkada's integrated security platform.

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Required Skills

Networking
Linux
Python
Troubleshooting
Customer Support
Hardware
Network Security
Electrical
Installation
Configuration

Qualifications

Bachelor’s degree in a related technical discipline

About Verkada

verkada.com

Verkada is a physical security and smart-building company that provides cloud-managed security cameras, access control, alarms, environmental sensors, intercoms, and visitor management as a single, fully integrated platform for enterprises. Its AI-powered video surveillance and centralized management (Command) enable remote monitoring, analytics, and easy deployment at scale across on-premises gateways and cloud services. Verkada targets modern organizations that want simplified, scalable security and building operations with remote access, integrations, and a streamlined setup (including a free 30‑day trial).

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