Technical Support Engineer
exabeam
About this role
Exabeam is seeking a Junior Technical Support Engineer to provide first-line technical support for customers using their cybersecurity platforms. The role involves troubleshooting, diagnosing issues, and communication with clients while developing skills in security operations and support processes.
Skills
About exabeam
exabeam.comExabeam is a cybersecurity company that provides a cloud-native, AI-driven security operations platform for security log management and SIEM, focused on delivering superior threat detection, investigation, and response (TDIR). The platform applies behavioral analytics and machine learning to learn normal behavior, correlate alerts, score risk, and dynamically prioritize the highest-risk threats for analyst review. Persona-based workflows, automated threat timelines, impact analysis and natural-language search accelerate investigations and response, while prepackaged use cases mapped to MITRE ATT&CK improve threat coverage and compliance. Founded in 2013, Exabeam aims to make security operations faster, more accurate, and more efficient for enterprise customers.
About exabeam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$69k – $91k
per year