Technical Support Engineer
Solace
About this role
Solace is seeking a Technical Support Engineer to support clients and ensure a positive experience by resolving technical issues and contributing to infrastructure improvements. The role involves handling incidents, service requests, and supporting automation and deployment efforts within a cloud and AI-driven environment.
Skills
About Solace
solace.healthSolace connects people and employers with vetted patient advocates—many of whom can be billed through insurance—to help navigate complex medical care. Their service matches patients with expert advocates who assist with care coordination, medical-record review, provider search, billing and appeals, and other administrative or clinical navigation tasks. Solace partners with benefits teams and insurers to reduce stress, speed access to appropriate care, and lower the financial and administrative burden of complicated medical situations.
About Solace
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$90k – $130k
per year