Solace

Technical Support Engineer

Solace

5 months ago
Singapore
Hybrid
Full Time
Senior
0 applicants
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Solace
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About this role

Solace is seeking a Technical Support Engineer to support clients and ensure a positive experience by resolving technical issues and contributing to infrastructure improvements. The role involves handling incidents, service requests, and supporting automation and deployment efforts within a cloud and AI-driven environment.

Skills

Solace

About Solace

solace.health

Solace connects people and employers with vetted patient advocates—many of whom can be billed through insurance—to help navigate complex medical care. Their service matches patients with expert advocates who assist with care coordination, medical-record review, provider search, billing and appeals, and other administrative or clinical navigation tasks. Solace partners with benefits teams and insurers to reduce stress, speed access to appropriate care, and lower the financial and administrative burden of complicated medical situations.

About Solace

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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