Technical Support Engineer
acre security
About this role
A Technical Support Engineer at Acre Security provides technical assistance to customers in Spanish and English, troubleshooting software and system issues, and supporting product integrations. The role involves customer support, technical knowledge development, and participating in quality assurance activities within a fast-paced, global environment.
Skills
Qualifications
About acre security
acresecurity.comAcre Security unifies cloud and physical security, providing access control, intrusion detection, visitor management, and AI-powered intelligence. Its offerings include cloud-native and on‑prem access control, robust intrusion hardware and software, Acre Identity (visitor and identity solutions), and Acre Intelligence for actionable security insights. The company emphasizes seamless migration, scalable performance, and serves customers across education, financial services, government, healthcare, manufacturing, and real estate.
About acre security
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$24k – $31k
per year