Technical Support Engineer
etcconnect
About this role
A Technical Support Engineer at ETC provides technical support for a wide range of products used in entertainment, architectural, and other global venues. The role involves solving complex customer issues, troubleshooting, and collaborating with multiple teams to ensure product performance and customer satisfaction.
Skills
Qualifications
About etcconnect
etcconnect.comETC (Electronic Theatre Controls) provides lighting solutions and control equipment for theatre, film and TV studios, architectural spaces, and other entertainment environments. They design and manufacture lighting fixtures, control consoles, and integrated systems that enable precise, scalable lighting control across stages, studios, and buildings. Their products are built for reliability and ease of use, catering to live productions, broadcast workflows, and architectural lighting applications. With a global footprint and ongoing innovations in lighting technology, ETC supports venues and productions worldwide.
About etcconnect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$122k – $177k
per year