Technical Support Engineer

This role supports KLA's Services team by driving field adoption of knowledge management systems, performing routine problem diagnosis for semiconductor tools, and assisting in escalation support. The position involves participating in service alerts, contributing to plan of action development, and providing supplemental support during evaluations, beta testing, and gap analysis with significant time spent in training. It requires a Master's degree or one year of experience for a Bachelor's, with target deployment times of 20-40% in the fab and 50% in receiving training.