Pegasystems Inc.
The Technical Support Engineer at Pega serves as the first point of contact for global customers, utilizing deep expertise in Pegasystems products and complex technical architectures to resolve support cases. The role involves driving timely resolution through own analysis or collaboration with others, while actively managing customer expectations and fostering loyalty. Engineers must apply critical thinking to validate AI-generated outputs and contribute to the organization's strategic adoption of AI-enabled tools and responsible innovation.
Headquarters
Waltham, Massachusetts, United States
Company Size
5001-10000 employees
Founded
1983
The world’s most influential organizations trust Pega to reimagine work - automating workflows, personalizing customer experiences, and modernizing legacy systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Pegasystems Inc..
Pegasystems Inc. didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role