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Technical Support Engineer at Munters - ApplyBlast

Technical Support Engineer

Munters

3 months ago

3.8 on Glassdoor

Ronchi dei Legionari, Friuli-Venezia Giulia, Italy

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Support Engineer provides Tier 1 and 2 technical assistance to customers, service partners, and internal teams for Munters' chilled water and heat pump systems. The role involves troubleshooting, commissioning support, warranty assessment, and creating technical documentation while ensuring timely case resolution and strong customer relationships.

Responsibilities

Provide Tier 1 and Tier 2 technical support to customers and internal teams
Troubleshoot and resolve technical issues related to products and systems
Collaborate with internal teams to escalate and resolve complex problems
Prepare comprehensive commissioning reports and technical documentation
Mentor field service engineers and service partners

Skills

Qualifications

Technical qualification at advanced or diploma levelPatentino Frigorista – Category 1

About Munters

munters.com

Headquarters

Kista, Stockholm, Sweden

Company Size

1001-5000 employees

Founded

1955

View Profile

Munters is a global leader in delivering climate control and air treatment solutions to nearly 50 industries, including pharma, data centers, and agriculture.