Zoom
The Technical Support Engineer on Zoom's Tier 2 Technical Support Team in Cork, Ireland will support enterprise customers by managing and resolving complex cases, ensuring timely resolutions and high customer satisfaction. The role involves handling a high volume of cases across multiple channels, creating documentation, and providing flexible after‑hours support as needed.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
Zoom didn’t post a salary, so this is our estimate from similar listings.
50% below the average for this role
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