Gadellnet
GadellNet is seeking a Technical Support Engineer to provide outstanding customer service and technical assistance via phone, email, and chat. The role involves managing support tickets, participating in on‑call rotations, and meeting performance metrics while working a hybrid schedule. Candidates must have at least two years of help‑desk experience and proficiency with Windows, Microsoft 365, Active Directory, and networking fundamentals.
Headquarters
St. Louis, Missouri, United States
Company Size
51-200 employees
Founded
2003
GadellNet is an IT solutions firm with offices in St. Louis, Indianapolis, and Denver that provides IT support, consulting, cybersecurity, and managed services. They deliver help-desk and proactive managed IT (network, cloud, backup and business continuity), security and compliance solutions, and strategic technology planning for small and mid-sized organizations. Clients rely on GadellNet for hands-on technical support, threat protection, and a local, consultative partnership that aligns IT with business goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gadellnet.
29% below the average for this role