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Technical Support Engineer at Fireblocks - ApplyBlast

Technical Support Engineer

Fireblocks

2 months ago

3.8 on Glassdoor

Singapore, Singapore, Singapore

Onsite

Full Time

Medior

0 applicants

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About this role

Fireblocks is seeking an experienced Technical Support Engineer to join its newly formed APAC Support team, providing real-time assistance for complex DeFi and Web 3.0 issues on a 24/7 SaaS platform. The role involves owning problem resolution, collaborating with internal teams, and handling customer queries with strong communication and analytical skills.

Responsibilities

Own problems through to resolution
Provide real-time support via Slack and remote troubleshooting
Collaborate with senior support team during outage situations

Skills

Qualifications

BS/BA degree in Computer Science or equivalent field

About Fireblocks

fireblocks.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2018

View Profile

Fireblocks is an institutional-grade digital-asset infrastructure platform that helps businesses create, custody, move, and operate with cryptocurrencies and tokenized assets. Its offerings include MPC-based custody, a secure transfer network, wallet-as-a-service and embedded wallets, plus payments and treasury management tools for fiat and stablecoins. Exchanges, banks, custodians, fintechs and enterprises use Fireblocks to automate crypto operations, accelerate product launches, and reduce operational and security risk. The platform emphasizes enterprise security, developer-friendly APIs, and integrations across exchanges, liquidity providers and custody partners.