5centscdn
The Technical Support Engineer provides enterprise-level assistance by diagnosing and troubleshooting basic software and hardware issues, handling tickets, and using remote tools to support customers. The role involves responding via email, chat, and phone, escalating complex problems, and maintaining documentation within a 24x7 support environment.
5centsCDN is a content delivery network focused on reliable, affordable global delivery of video and live streams. Their platform provides a global edge network, caching and delivery-acceleration features designed to reduce buffering, lower latency, and boost viewer engagement at scale. The site highlights product offerings (including Delivery Acceleration Plus), transparent pricing, and a self-serve dashboard for easy onboarding. Customers choose 5centsCDN for cost-effective streaming delivery, simple setup, and worldwide distribution tools and analytics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 5centscdn.
5centscdn didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role