ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Engineer at Megaport - ApplyBlast

Technical Support Engineer

Megaport

2 months ago

4.7 on Glassdoor

Brisbane, Queensland, Australia

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Technical Support Engineer at Megaport provides first‑line technical and account support to customers via phone, email and live chat, troubleshooting networking, portal and account issues while aiming to resolve queries on first contact. The role works independently and collaborates with global teams, focusing on high‑quality customer service and meeting support KPIs.

Responsibilities

Provide technical support via phone, email, and live chat
Troubleshoot network, portal, and account-related issues
Collaborate with vendors, suppliers, and internal teams to resolve cases

Skills

Qualifications

Bachelors in IT or NetworkingCCNACCNPCWNA

About Megaport

megaport.com

Headquarters

Fortitude Valley, Queensland, Australia

Company Size

201-500 employees

Founded

2013

View Profile

Megaport is a global technology platform offering Compute, Network, and Storage infrastructure on demand. As the world's leading Network as a Service (NaaS) provider, Megaport delivers software-defined connectivity between data centres, clouds, and enterprises, while also providing high-performance compute (CPU/GPU), storage (object, block, and file), and security services. Enterprises and service providers use Megaport's unified platform to deploy, scale, and interconnect their entire infrastructure stack globally.