SD Solutions
The Technical Support Engineer will handle support tickets via Zendesk, ensuring smooth handover between global regions and collaborating with product and engineering teams to resolve issues. The role supports an AI-native GRC platform, requiring cloud environment knowledge and strong English communication skills, while coordinating with teams in Israel and the U.S. for 24/5 coverage.
Headquarters
Wilmington, Delaware, United States
SD Solutions evolves dynamic transformation of tech-driven businesses. Operating globally for 8+ years, hiring in 15+ countries, we built a service excellence in IT staff augmentation, Employers of Record, Business Process Outsourcing, Start-up scaling, HR consulting and more. SD Solutions offers custom solutions to top tech companies in fintech, cloud services, health tech, e-commerce, cybersecurity, etc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SD Solutions.
SD Solutions didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role