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Technical Support Engineer at TensorWave - ApplyBlast

Technical Support Engineer

TensorWave

1 month ago

Las Vegas, Nevada, United States

Onsite

Full Time

Medior

0 applicants

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About this role

TensorWave is seeking a Technical Support Engineer to join its newly formed Level 2 support team, diagnosing complex AI compute issues across Linux, Kubernetes, Slurm, GPU hardware, and high‑speed networking for enterprise AI customers. The role involves hands‑on troubleshooting, creating runbooks and tools, collaborating directly with customer engineers, and participating in on‑call rotations.

Responsibilities

Own level 2 tickets and drive them to resolution or handoff
Diagnose full‑stack issues across Linux, GPU, Kubernetes, Slurm, and networking
Write and maintain runbooks, diagnostic tools, and knowledge‑base articles

Skills

About TensorWave

tensorwave.com

Headquarters

Las Vegas, Nevada, United States

Company Size

1-10 employees

Founded

2023

View Profile

TensorWave is a cloud computing platform specializing in artificial intelligence (AI) and high-performance computing (HPC) services powered by AMD Instinct™ GPUs. The company provides a scalable and memory-optimized infrastructure designed to facilitate the deployment and management of demanding AI workloads, including low-latency inference and large language models. With a focus on efficiency and cost-effectiveness, TensorWave's offerings include bare-metal solutions and managed inference services, tailored to meet the needs of enterprises looking to harness the power of next-generation AI technologies.