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© All Rights Reserved. ApplyBlast.com
netappinc.com
The Technical Support Engineer provides post‑sales technical assistance for NetApp SolidFire and HCI storage solutions, handling customer inquiries via phone, email, chat, and internal systems. The role involves troubleshooting hardware and software issues, analyzing logs, managing cases, and collaborating with senior engineers to resolve complex problems while creating knowledge‑base content.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for netappinc.com.
netappinc.com didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role