gigamon
Gigamon is seeking a Technical Support Engineer to deliver top‑tier user support for its network observability products, handling cases via Salesforce, phone, email, and screen sessions. The role involves advanced troubleshooting, knowledge base creation, and collaboration with engineering and other teams, as well as participating in weekend shifts and 24/7 on‑call rotation for elite customers.
Headquarters
Santa Clara, California, United States
Company Size
501-1000 employees
Founded
2004
Gigamon delivers network visibility and security solutions that provide network-derived telemetry and deep observability across hybrid and multi‑cloud environments. Its Deep Observability Pipeline and GigaVUE product suite capture, aggregate, filter, decrypt, and deliver “data in motion” to security, monitoring, and analytics tools. Customers use Gigamon to eliminate blind spots, improve threat detection and incident response, and optimize the performance of their security and observability toolchains. The platform integrates with major cloud providers, container environments, and leading security/observability vendors for scalable, centralized traffic visibility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gigamon.
Network Operations Tier I Analyst
Peraton
Services Engineer, Technical Support
Adtran
Senior Network Operations Specialist
University of Pennsylvania
Junior Network & Security Engineer (24/7)
Arrow Electric
Associate Support Engineer
Netpoleon India
Managed Service Center (MSC) Tier 3 Collaboration Engineer
ePlus inc