Eightfold
A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets while exceeding expectations through technical troubleshooting, system maintenance, and customer engagement. This role influences internal and external customers from pre-implementation through product end of life by working cross-functionally with Tier I, DevOps, Developers, and Service teams. The position requires strong analytical skills to analyze service interruptions, perform root cause analysis, and implement solutions for a diverse customer base.
Headquarters
Santa Clara, California, United States
Company Size
201-500 employees
Founded
2016
Maximize your workforce's potential with our advanced AI Talent Intelligence Platform for talent acquisition and development. Unlock the full potential of your workforce today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Eightfold.
Eightfold didn’t post a salary, so this is our estimate from similar listings.
Job seekers are suing an AI hiring tool used by Microsoft and Paypal
1 month ago