navina
The Technical Support Engineer at Navina is a key contributor to customer experience and product satisfaction, serving as the first line of defense to ensure R&D can focus on developing value-based care solutions. This role involves resolving customer issues, managing daily resolutions within SLAs, and contributing to the technical support knowledge base. The position requires close collaboration with R&D, Product, Customer Success, and Medical teams to address complex problems and escalations.
Navina is an AI copilot for clinicians focused on value-based care. It uses AI-driven clinical workflows to convert fragmented healthcare data into actionable insights, simplifying documentation and reducing administrative burden while aiming to improve patient outcomes. Positioned as a clinician-first platform, Navina delivers integrated insights and automation at the point of care to support value-based success. Founded in 2019 as Navina Technologies Ltd., the New York-based company has about 150 employees and has earned multiple industry awards for AI in healthcare.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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