PALO IT
This role provides advanced post-sales technical support to Platinum customers, focusing on configuration, troubleshooting, and resolution of complex issues in SASE and cloud security environments. The position requires deep expertise in networking protocols and security concepts, with a strong emphasis on collaboration with engineering teams to resolve critical product bugs. The role also involves creating technical documentation and leveraging AI tools to enhance operational efficiency and customer experience.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2005
Palo Alto Networks is a global cybersecurity leader that delivers integrated security platforms to prevent cyberattacks across networks, cloud environments, and endpoints. Its portfolio includes next‑generation firewalls, cloud‑native security (Prisma Cloud), AI‑driven detection and response (Cortex), and Zero Trust networking and secure access solutions for hybrid workforces. The company combines hardware and software with threat intelligence, consulting, managed services, and training to help CISOs, SOCs, cloud architects and network teams automate and scale security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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PALO IT didn’t post a salary, so this is our estimate from similar listings.