Tango
This role involves owning technical support for enterprise customers, triaging and resolving complex issues, and serving as the primary point of contact for technical troubleshooting. The position requires leveraging AI tools to automate workflows, build runbooks, and collaborate closely with Customer Success and Engineering teams to drive product adoption and issue resolution. The ideal candidate will have a strong background in B2B SaaS support, particularly with identity management protocols like SSO and SCIM.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Turn any workflow into a step-by-step guide in minutes. Capture, share, and train your team. No more wasting hours on manual instructions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tango.