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Technical Support Engineer at DigiCert - ApplyBlast

Technical Support Engineer

DigiCert

17 days ago

4.1 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

DigiCert is seeking a detail-oriented Technical Support Engineer to provide world-class support for its DigiCert ONE platform to US-based customers. The role involves resolving certificate lifecycle issues via phone and email, collaborating with cross-functional teams, and contributing to the company's knowledge base. The ideal candidate will have a strong technical background in IT and experience in technical support.

Responsibilities

Support US customers on the DigiCert One platform via phone and email
Collaborate with cross-functional teams to resolve customer issues
Research knowledge base articles to troubleshoot and resolve technical problems

Skills

About DigiCert

digicert.com

Headquarters

Lehi, Utah, United States

Company Size

1001-5000 employees

Founded

2003

View Profile

DigiCert is a digital trust company that provides TLS/SSL certificates, PKI solutions, certificate lifecycle management, code signing, document signing, and IoT security products to help organizations secure websites, software, devices, and digital identities.