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Technical Support Engineer at Cognex - ApplyBlast

Technical Support Engineer

Cognex

17 days ago

3.5 on Glassdoor

Guadalajara, Jalisco, Mexico

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Support Engineer provides remote technical support for Cognex's industrial machine vision systems to system integrators and end-user customers. This role focuses on troubleshooting issues, maintaining high customer satisfaction, and collaborating with global teams to ensure timely resolutions. The position requires strong communication skills and technical expertise in machine vision, networking protocols, and industrial automation.

Responsibilities

Provide remote technical support for machine vision systems and solutions
Troubleshoot customer issues and resolve problems using remote assistance tools
Create and maintain technical bulletins and knowledge base articles

Skills

About Cognex

cognex.com

Headquarters

Natick, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1981

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Cognex machine vision and barcode scanning solutions deliver unparalleled precision in your manufacturing and warehouse operations. Embrace quality and efficiency today.