Rittal LLC
The Technical Support Engineer provides essential technical product support to EPLAN customers, resolving software and application-related issues while guiding them toward positive experiences. This role involves analyzing concerns, sharing best practices, and collaborating with sales engineers and product specialists to solve complex problems. The position requires maintaining current knowledge of EPLAN products and supporting both technical and sales teams with product expertise.
Rittal is a global industrial technology company (part of the Friedhelm Loh Group) headquartered in Herborn, Germany, that designs and manufactures enclosures, IT/server racks, climate control solutions, busbar and power-distribution systems, and related components for industrial automation and data-center infrastructure. Its product portfolio covers electrical and electronic enclosures, thermal management, modular rack and cabinet systems, power-distribution solutions, and engineering services. Rittal emphasizes standardized, modular systems, digital tools and engineering support to simplify configuration, integration and deployment across manufacturing, energy, telecom and IT sectors. OEMs, panel builders, system integrators and data-center operators rely on Rittal for reliable, scalable infrastructure and lifecycle services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rittal LLC.
15% above the average for this role