Nexthop AI
Nexthop AI is seeking a Technical Support Engineer to deliver exceptional customer experiences by troubleshooting complex technical issues and maintaining clear communication with customers and internal teams. The role involves developing deep product expertise, collaborating with engineering teams to resolve issues, and adhering to service level agreements while participating in an on-call rotation for 24/7 support coverage. The ideal candidate will have a strong background in networking protocols, data center technologies, and experience with various Network Operating Systems.
Headquarters
Santa Clara, California, United States
Company Size
1-10 employees
Founded
2024
Nexthop.ai builds high-efficiency AI infrastructure tailored for the world’s largest cloud operators. The company delivers software and systems—covering orchestration, network and hardware-software co-design—to optimize throughput, latency, and cost across large-scale AI clusters. Its platform helps cloud providers deploy, manage, and scale AI workloads with higher utilization and lower operational expense. Nexthop.ai positions itself as a partner to hyperscalers focused on performance, scalability, and operational simplicity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nexthop AI.
Nexthop AI didn’t post a salary, so this is our estimate from similar listings.
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