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Technical Support Engineer at Broadcom - ApplyBlast

Technical Support Engineer

Broadcom

2 days ago

3.3 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Support Engineer serves as the primary point of contact for Symantec's customers and partners, resolving complex technical issues related to software, hardware, networking, and infrastructure. This role involves collaborating with cross-functional teams to improve product quality, documenting solutions, and mentoring other support engineers. The position requires strong technical expertise in networking, security, and operating systems, along with excellent communication and problem-solving skills.

Responsibilities

Diagnose and resolve complex software and hardware issues for enterprise customers
Collaborate with cross-functional teams to prioritize customer requests and improve product quality
Document customer interactions and contribute to the Technical Support Knowledge Base

Skills

Qualifications

Bachelor's degree in Computer ScienceMCSAMCSECCNACompTIA Security+

About Broadcom

broadcom.com

Headquarters

Palo Alto, California, United States

Company Size

10001+ employees

Founded

1991

View Profile

Broadcom Inc. is a global technology leader that designs, develops, and supplies a comprehensive range of semiconductor and enterprise software solutions. The company's offerings include a variety of security solutions and products aimed at enhancing connectivity across various sectors. With a commitment to innovation and quality, Broadcom is at the forefront of driving technological advancements that connect everything, from data centers to mobile devices.