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Technical Support Engineering IC4 at Microsoft - ApplyBlast

Technical Support Engineering IC4

Microsoft

1 month ago

4.0 on Glassdoor

Portugal

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves owning, investigating, and resolving complex customer technical issues while acting as a technical advisor. The position requires deep expertise in distributed systems, cloud architectures, and Azure platforms to drive resolution for mission-critical enterprise services. Additionally, the role includes mentoring peers, sharing knowledge through readiness programs, and collaborating with engineering and product teams to improve service supportability.

Responsibilities

Investigate and solve complex customer technical issues
Lead readiness programs and mentor peers
Collaborate across teams to resolve escalations

Skills

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

View Profile

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