emerson
This role provides comprehensive technical support to customers, handling escalations, pre-sales consultations, and post-sales assistance both remotely and onsite. The position involves investigating issues, performing root cause analysis, and delivering solutions within service level agreements while educating customers through training and onboarding. It requires close collaboration with global product R&D teams to share insights and improve product design, reliability, and usability.
Headquarters
St. Louis, Missouri, United States
Company Size
10001+ employees
Founded
1890
Emerson is a global automation leader poised to transform industrial manufacturing. It champions BoundlessAutomation™, a next-generation automation architecture designed to break down data silos, liberate data, and unleash the power of software. Through its industrial automation solutions and software platforms, Emerson helps customers build smarter, more connected operations with scalable, data-driven technologies. Serving industries worldwide, Emerson emphasizes data integration, analytics, and reliable automation infrastructure to drive productivity and sustainability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for emerson.
emerson didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role