Technical Support Expert - Level 1

Kaseya Careers(5 days ago)

Bangalore, IndiaOnsiteFull TimeJunior$56,637 - $76,397 (estimated)Technical Support

About this role

Kaseya is seeking a Technical Support Engineer – L1 to join its global support organization based in Bangalore. The position is an entry-level role within a rapidly growing software company focused on delivering IT infrastructure and security management solutions to MSPs and internal IT teams. The successful candidate will be part of the customer-facing support team contributing to overall service quality and customer satisfaction.

View Original Listing

Required Skills

Windows
macOS
Linux
Networking
VLAN
NAT
TCP/IP
DNS
DHCP
HTTP/HTTPS

+15 more

Qualifications

CompTIA A+
CompTIA Network+
CompTIA Server+
CompTIA Security+
MCP
MCTS
MCIT
CCNA

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.