Technical Support Field Engineer
Natus
About this role
A Technical Support Field Engineer provides maintenance, technical support, installation, troubleshooting, and customer training on medical and diagnostic equipment, primarily working both on-site and remotely. The role involves diagnosing complex issues, documenting solutions, and collaborating with team members to ensure quality standards and project success.
Skills
Qualifications
About Natus
natus.comNatus Medical Incorporated develops and supplies medical devices, software, and clinical services to screen, diagnose, and treat disorders of the brain, neural pathways, and the eight sensory nervous systems. Its product portfolio supports areas such as newborn hearing screening, neurodiagnostics, sleep diagnostics, intraoperative neuromonitoring, and electrophysiology, with tools designed to improve clinical workflows and patient outcomes. Natus emphasizes innovation, trusted clinical performance, and global support to advance standards of care and quality of life for patients.
About Natus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Natus.
Salary
$50k – $70k
per year
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