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Technical Support (Help Desk) at National Information Solutions Cooperative (NISC) - ApplyBlast

Technical Support (Help Desk)

National Information Solutions Cooperative (NISC)

10 months ago

Mandan, ND

Hybrid

Full Time

Junior

0 applicants

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About this role

The Helpdesk Technician provides first-tier technical support for NISC’s internal and remote users, supporting Windows and Mac devices as well as meeting room and telephony systems. The role is based in Mandan, ND with a hybrid schedule and involves collaboration within the Helpdesk team and occasional on-call rotation. NISC is an AI-forward company and expects the use of generative AI tools to enhance productivity and problem-solving.

Skills

Qualifications

High School DiplomaBachelor's Degree

About National Information Solutions Cooperative (NISC)

nisc.coop

Headquarters

Lake Saint Louis, Missouri, United States

Company Size

1001-5000 employees

View Profile

NISC (National Information Solutions Cooperative) is a member-owned IT cooperative that has developed and supported integrated software and hardware solutions for utilities and broadband providers for more than 50 years. Focused on member needs, NISC delivers customer information and billing systems, operations and engineering tools (GIS, outage management, meter data/AMI), workforce management, cybersecurity, and managed IT services tailored to utilities and telecommunications companies. The cooperative model emphasizes long-term partnership, implementation support, and industry-specific compliance and security to help members modernize operations and deliver reliable broadband and energy services.