About this role
Sonio is a rapidly growing company utilizing artificial intelligence to enhance prenatal screening and diagnosis, aiming to improve women's and children's health through innovative medical technology. The company is expanding its support services and looking to build a scalable support function that maintains high-quality customer care.
Required Skills
- Customer Support
- Technical Support
- SaaS Platforms
- Troubleshooting
- SQL
- Knowledge Base
- Customer Communication
- Automation
- Problem Solving
- Cloud Applications
About Sonio
sonio.aiSonio is an innovative provider of cloud-based ultrasound reporting software specifically designed for OB-GYN practices. Utilizing advanced clinical AI, Sonio enhances efficiency and quality control in ultrasound workflows, allowing healthcare professionals to generate reports quickly and ensure the accuracy of examinations. The platform supports seamless integrations with existing healthcare systems and prioritizes data security through compliance with robust regulatory standards. Sonio's mission is to empower healthcare workers to deliver high-quality prenatal care globally.
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