gridx
The GridX Customer Success team is seeking a Technical Support Manager to oversee daily billing operations and rate analytics support for energy sector clients. This client-facing role involves ensuring accurate and timely billing, leading client calls, managing post go-live projects, and collaborating with internal teams to resolve issues and improve operations. The position requires an early morning workflow check and participation in a rotating weekend on-call schedule.
GridX is an enterprise rate engine platform that helps utilities and their customers understand the value of clean energy choices. Its suite of products enables utilities to design rates and tariffs, run billing analytics, calculate bill impacts in real time, and communicate cost data to customers through APIs. The company operates at the intersection of energy technology and utility services, supporting the clean energy transition through modern rate structures and data-driven insights.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gridx.
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