Technical Support Manager - Hybrid Cloud Support
Hewlett Packard Enterprise(3 months ago)
About this role
The Technical Support Manager - Hybrid Cloud Support at Hewlett Packard Enterprise leads the hybrid cloud support organization that delivers remote and onsite technical support for HPE storage products and services across edge-to-cloud environments. The role is part of HPE Operations and focuses on enabling reliable support operations, customer-facing service delivery, and coordination with escalation and field teams.
Required Skills
- People Management
- KPI Management
- Escalation Management
- Case Management
- Customer Support
- Analytical Thinking
- Communication
- Project Management
- Problem Solving
- Service Delivery
Qualifications
- Advanced University Degree
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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