Technical Support Manager
Armis Security(1 month ago)
About this role
The Support Manager at Armis will lead and grow a team of technical support engineers, driving a customer-centric culture and ensuring service excellence. Reporting to the Director of Support, the role contributes to building and shaping the Romanian support centre while aligning with Armis’ operational standards. The position emphasizes continuous improvement, strong technical understanding of Armis products, and close partnership with cross-functional teams.
Required Skills
- Team Leadership
- Mentoring
- Coaching
- Backlog Management
- SLA Management
- Customer Satisfaction
- Technical Support
- Troubleshooting
- Network Security
- Cloud Platforms
+6 more
Qualifications
- CCNP
- CCIE
- CISSP
- CISA
About Armis Security
armis.comArmis is a cybersecurity company that provides an agentless asset intelligence and security platform to discover and monitor every connected device across IT, OT, IoT and unmanaged device environments. The platform delivers continuous asset inventory, behavioral threat detection, vulnerability and risk scoring, and real‑time response and enforcement through integrations with network, endpoint, and security tools. Enterprises in healthcare, manufacturing, retail and critical infrastructure use Armis to reduce attack surface, detect anomalous device behavior, and automate remediation of device‑related risks.
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