tapcart
Tapcart is hiring its first Australia-based Technical Support Representative to serve as the frontline expert for merchants during APAC hours. You will own the support queue end-to-end, troubleshooting mobile commerce solutions and advocating for merchants with Product and Engineering teams. This role requires managing inbound channels like email, chat, and phone while ensuring a smooth handoff with the US support team.
Headquarters
Santa Monica, California, United States
Company Size
51-200 employees
Founded
2017
Tapcart provides a mobile commerce platform that lets Shopify stores launch custom mobile apps, creating a powerful channel for mobile discovery and sales. It helps retain and convert customers more effectively than a traditional web presence by delivering personalized, exclusive in-app experiences. Now powered by Tapcart AI, the platform uses AI to optimize engagement and conversions. Brands choose Tapcart to extend their Shopify storefront into a native mobile app with stronger customer relationships and higher conversions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for tapcart.
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