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Technical Support Representative II (M-F 11:30am - 8pm) at Baxter International - ApplyBlast

Technical Support Representative II (M-F 11:30am - 8pm)

Baxter International

18 days ago

Skaneateles, New York, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

As a Technical Support Specialist at Baxter, you will serve as a trusted partner to customers and patients by resolving technical challenges through remote troubleshooting and guidance. You will play a key role in creating a consistent, high-quality support experience while contributing to continuous improvement and innovation across products and services. The role involves collaborating with a supportive team focused on delivering high-quality technical support and advancing Baxter's mission to save and sustain lives.

Responsibilities

Provide remote troubleshooting support for hardware, software, and network-related issues
Document all cases in detail including issue identification and resolution outcomes
Support escalation processes by engaging appropriate internal teams when required

Skills

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

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Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.