Technical Support Representative – RSEC Team (Canada)

The Technical Support Representative provides responsive, technically sound, and customer-focused support to internal and external partners across Canada, contributing to customer satisfaction, product innovation, and knowledge sharing within the RSEC network. The role involves delivering pre-sale technical support for HVAC and hydronic systems, collaborating across departments to develop optimal solutions, and integrating customer feedback to drive product improvements. This position requires strong troubleshooting skills, familiarity with building automation systems, and the ability to manage multiple tasks in a dynamic, in-person environment.