Seagull Software
The role provides first‑line technical assistance to Seagull Software's external customers via email, chat, and phone, troubleshooting on‑prem and SaaS solutions and printer drivers. It involves ticket documentation, escalation, and collaboration with engineering, IT, QA, and sales to ensure a world‑class customer experience.
Seagull Software is a global leader in real-time, item-level intelligence and label management solutions, dedicated to powering the world's most complex supply chains. The company develops BarTender, an enterprise-grade platform encompassing label design, barcode and RFID tag management, printing automation, and supply chain traceability via BarTender Track & Trace. Seagull's solutions help manufacturers, retailers, healthcare and logistics organizations automate labeling workflows, meet compliance and traceability requirements, and gain end-to-end supply chain visibility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Seagull Software.
26% below the average for this role