Technical Support Representative

The Technical Support Representative provides technical support services to troubleshoot issues related to computers, monitors, network connections, telephones, ticket scanners, and other mobile devices for event staff and other users before and during events. This part-time, non-exempt role is based in Minneapolis, MN, with typical workdays and hours dependent on event schedules. The position requires a strong customer service mindset and the ability to collaborate with others to identify and solve issues while onsite with guests.