Sorenson Communications
This role provides customer service and technical assistance to installers and customers for CaptionCall products, resolving issues through phone and email. The position involves instructing customers on device installation, troubleshooting mobile and desktop applications, and maintaining strict confidentiality of sensitive information. It requires strong communication skills to support an older demographic and collaborate with IT teams on remote employee support.
Sorenson is a global language service provider and the world’s leading communication servicer for Deaf and hard-of-hearing people.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sorenson Communications.
Sorenson Communications didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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