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Technical Support Representative at Trimble - ApplyBlast

Technical Support Representative

Trimble

3 days ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Technical Support Representative serves as a frontline problem solver within the AECO Customer Experience team, acting as a trusted advisor to diagnose issues and share product best practices for Trimble's global community. This role empowers architecture, engineering, and construction professionals by transforming complex software challenges into streamlined user experiences. The position involves collaborating with cross-functional teams to resolve critical incidents and refine knowledge base resources.

Responsibilities

Diagnose and resolve technical challenges with empathy and expertise
Empower users with actionable tips and tutorials for Trimble products
Champion issue resolution across installations and account entitlements

Skills

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.