mouser
The Technical Support Representative provides expert assistance to customers by troubleshooting technical issues, guiding product selection, and offering support via chat and phone. This role involves collaborating with internal teams and suppliers to ensure service excellence while training customers on website navigation to enhance self-service capabilities. The position requires strong analytical skills and a solid understanding of electronic components and circuit theory to effectively resolve complex inquiries.
Headquarters
Mansfield, Texas, United States
Company Size
1001-5000 employees
Founded
1964
Mouser Electronics is a global authorized distributor of semiconductors and electronic components, offering an extensive online catalog of millions of parts from hundreds of manufacturers. The company emphasizes fast sample and production deliveries, new-product introductions, and rich technical resources—datasheets, reference designs, and design tools—to help engineers accelerate development. Mouser serves design engineers, OEMs, and buyers worldwide with searchable inventory, prototype-friendly orders, and responsive customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mouser.
mouser didn’t post a salary, so this is our estimate from similar listings.
24% above the average for this role