Bio-Techne
The Technical Support Scientist provides application assistance, training, and troubleshooting for RNAscope and ACD product lines, serving as the primary point of contact for customer technical issues and scientific consultation. The role ensures high standards of customer service by resolving technical problems promptly and tracking recurring issues using the Salesforce CRM database. Additionally, the position involves collaborating with Sales, Marketing, and R&D groups to provide product performance feedback and contributing to the technical support team's knowledge base.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1001-5000 employees
Founded
1981
Bio-Techne empowers researchers by providing high-quality reagents, instruments, custom manufacturing, and testing services with our family of brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bio-Techne.